Effective date: August 15, 2026. This Privacy Policy explains how Teal Zone Lab handles information when you visit our website, contact us, or inquire about water therapy and home spa products.
1. Who we are
Teal Zone Lab operates from al information is used on this site.
2. Information you provide
When you use our contact form, we collect your name, email address, telephone details if supplied, and the contents of your message. We only request information needed to respond meaningfully.
3. Information collected automatically
Our hosting environment may receive technical information such as browser type, device type, approximate location, referring page, and access time. This helps maintain security and diagnose availability issues.
4. How we use information
We use information to answer enquiries, arrange consultations, provide product guidance, maintain site security, improve content, and comply with legal obligations. We do not use enquiry details to make medical decisions about you.
5. Legal bases
Depending on the context, we process information because you asked us to take steps before a service, because it is necessary for our legitimate interests in operating a safe site, because you consented, or because the law requires it.
6. Sharing and service providers
We may share information with hosting, form delivery, security, analytics, and professional service providers acting under our instructions. We do not sell personal information or share it for unrelated advertising.
7. International transfers
Some providers may process information outside Japan. Where that occurs, we select providers with appropriate contractual, technical, and organizational safeguards and limit access to what is necessary.
8. Retention
We keep enquiry records only for as long as needed to respond, manage an ongoing relationship, resolve disputes, or meet accounting and legal requirements. Security logs are retained for a shorter operational period where possible.
9. Your choices and rights
You may ask us to access, correct, delete, restrict, or explain our use of your personal information, subject to applicable law. You can also withdraw consent for optional cookies using the settings on this site.
10. Security
We use access controls, encrypted connections, limited retention, and provider review to protect information. No online transmission is completely risk-free, so please avoid sending sensitive health or financial information through the general contact form.
11. Children
Our services are intended for adults arranging household wellness products. We do not knowingly collect information from children, and a parent or guardian may contact us if a child has submitted information.
12. Changes and contact
We may update this policy when our practices or legal requirements change. Questions or requests can be sent to Teal Zone Lab at or through the contact form on the home page.